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Information | Delivery

Privacy Policy for Vaktrommet.no clients

1. Data processor

Vaktrommet.no is the data processor of your personal data. Paypal and Afterpay is however the data processor of the information they need in order to complete billing if you choose billing through their services.

2.Purpose of the personal data collection

  • To complete and send the orders
  • To make nametags with name and title
  • To register claims
  • To provide customer service
  • To establish a user account
  • To send newsletters
  • For statistics gathering

3.What information do we collect

We collect your personal data, such as name, address, mobile number and zip code

4.Who has access to the personal data


We do not sell, lease, rent or otherwise disclose your personal data to third parties. We may share your personal data with third parties who process personal data for the purpose described in this Policy. This may example include delivery of your purchases, managing the website and make nametags with name and title.

5.Cookies

Vaktrommet.no uses cookies to operate and improve our website. The clients have to consent to the use of cookies on the website.

6.What are your rights?

  • You have the right to know what personal data we hold about you, and to access it
  • You have the right to have incomplete, incorrect or unnecessary personal data updated
  • You have the right to request that your personal data be erased
  • You have the right to obtain a copy of your data in a machine-readable format
  • You have the right to restrict processing in certain circumstances

Vaktrommet is a company started in Norway in 2008 by specialist nurse (intencive care) Cecilie Frostad. And is today owned by Cecilie Frostad and Olav Eggesbø.

Norwegian VAT. No. 996263274.

Freight cost in Norway flate rate norwegian kr. 69 for private customers and with sms notification to your phone kr. 129 and sent straight to your door kr. 199. You may also choose DHL for a 1 day service for kr. 399 if ordered before 12 oclock the day before. DHL is a option just for Norway. 

Freight cost to countries outside of Norway is 10 Euro flate rate. No norwegian tax when ordering outside of Norway, but taxes in your country may apply.

Payments can be done with Visa and mastercard or paypal.

Your order will usually be sent the same day or the day after if nothing else is comunicated to you by mail. Nametags need a little longer time before we send since these are made in UK. They can take up to 14 days before we can send. Your order is sent by the regular Norwegian postal system.

You may return the products to us if you are not sattisfied or for any other reason
within 14 days of recieving the order. This has to be communicated  to us by mail post@vaktrommet.no as soon as possible after opening the package. The articles has to be in original packages and not damaged. If we are to blame we will pay return freight, but if you just regret the order or ordered wrong sice etc., you will have to pay return freight and you will only get return of the product cost. If you regret an order and we have put your name on a nametag this is not refundable.

We will answer your mail usually within 24 hours.

Adr:
Vaktrommet AS
Myrhaugen 17 c
0752 Oslo
Norway
tlf. 00 47 92697497 
post@vaktrommet.no